20 Questions to Ask Wedding Venues | Q & A With Top Wedding Venue Manager

20 Questions to Ask Wedding Venues With Robert Shahnazarian

questions to ask wedding venues answered by noor pasadena

20 QUESTIONS TO ASK WEDDING VENUES

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You’re engaged! Congratulations from all of us at NOOR. One of the first things on your wedding planning checklist is to find a venue and it’s one of the most important decisions you will make. To make that decision a little easier we have compiled this list of twenty questions to ask wedding venues. These are the questions it’s helpful to have answered right at the beginning of your selection process. We have included our answers too to give you a running start!

Questions to Ask Wedding Venues #1

There is a lot to think about when planning a wedding. Does NOOR offer any kind of help with the organization aspects?
NOOR will provide you with a detailed, electronic Event Planning Kit (i.e., EPK) when you reserve your event. Your EPK includes your detailed floorplans, NOOR’s Recommended Vendor list, a list of Hotels nearby, a sample wedding timeline plus driving & parking directions for your guests. Also, at no additional charge, you are assigned an Event Manager who will schedule and oversee your tasting and final meeting as well as serve as the point-of-contact between NOOR and your Day-Of Event Coordinator, with the purpose of executing all of the details outlined in your Banquet Event Order.

Questions to Ask Wedding Venues #2

Is tax included in the price?
Yes, both sales tax and service fee are included in our prices.

Questions to Ask Wedding Venues #3

Can we have a tasting?
When you reserve your event at NOOR, you will have a complimentary tasting two months prior to your event on the first Wednesday or Thursday of that month.

Questions to Ask Wedding Venues #4

How many hours are included for a ceremony and reception, and what happens if we go over time?
Our wedding ceremony packages include one hour and our reception packages include five hours. For example, we can host your wedding ceremony from 4:00pm to 5:00pm and your reception from 5:00pm to 10:00pm, 6:00pm-11:00pm, 7:00pm-12:00am, etc. During the first half hour of your Ceremony, guests are arriving, signing your guestbook if you have one, and being seated. You would walk down the aisle 15-30 mins after we have opened Noor for your guests, leaving a 30-45 minute Ceremony for you. NOOR has no curfew restrictions in our ballrooms. There is a charge for each additional event hour over five hours and you must let your Event Manager at NOOR know by your Final Meeting, which is scheduled 14 days prior to your event.

Questions to Ask Wedding Venues #5

Is a ceremony rehearsal included?
Yes, a ceremony rehearsal is included with the purchase of your wedding ceremony package. You are allotted one hour for your wedding ceremony rehearsal, which will be scheduled based on NOOR’s event schedule.

Questions to Ask Wedding Venues #6

Can the wedding party get ready at the venue and if so what are the accommodations?
You are welcome to add our Bridal Suite to your package. The suite is available to you three hours before the start of your event and then one hour after the conclusion of your event to remove your personal items.

Questions to Ask Wedding Venues #7

Who do I speak to if I have questions after booking?
Upon reserving your wedding at NOOR, you will be introduced to your Event Manager who will schedule and oversee your tasting and final meeting. In addition your Event Manager serves as the point-of-contact between NOOR and your Day-Of Event Coordinator, with the purpose of executing all of the details outlined in your Banquet Event Order.

Questions to Ask Wedding Venues #8

We want to have our ceremony and reception in the same ballroom, how does the transition work?
Once your indoor Ceremony is over, your guests will move to the foyer and patio for Cocktail Hour. Simultaneously, your Events Team at NOOR will close the ballroom doors to transform your Ceremony space into your Reception. We kindly ask that your Florist remain for the transformation, so they can handle the responsibilities of moving your floral arrangements to their places on the banquet tables as centerpieces.

Questions to Ask Wedding Venues #9

Does NOOR help us to choose wedding vendors?
You are welcome to hire any Vendors you choose. All Vendors must provide NOOR with i) a copy of their Certificate of Liability Insurance, ii) signed copy of NOOR’s Vendor Policies and Code of Conduct document, which explains where to load-in, park and how to work at NOOR. NOOR will also provide you with a detailed, electronic Event Planning Kit when you reserve your event, which includes our Recommended Vendor list.

Questions to Ask Wedding Venues #10

Is NOOR child friendly?
Yes. If you are having any children at your event (ages 2-11) we have a children’s meal option. It includes chicken nuggets, French fries and fresh fruit. Also, for an additional fee, NOOR provides optional Childcare Care Services so that both the children and parents can enjoy their time at NOOR.

Questions to Ask Wedding Venues #11

Is NOOR dog friendly?
Yes, NOOR allows service dogs in our ballrooms and our client’s are welcome to have their pets part of their Ceremony when they host it outside in our outdoor Terrace. See our blog post about a real NOOR wedding that featured a cute little dog called Kogi.

Questions to Ask Wedding Venues #12

Is there disabled access?
Yes, NOOR is 100% ADA compliant. From convenient handicap parking on the top level of the parking structure to ADA accessible restrooms, NOOR welcomes people of all disabilities. Parking is so easy. When you are on Colorado Boulevard you make a right onto Marengo at the corner of BJ’s restaurant. The moment you turn right you will see a walking bridge above you that you will use to get to NOOR. Make your second right into the Paseo garage. When you turn into the garage the walking bridge will be over the roof of your car. Park on the roof, walk over the walking bridge and you are right at NOOR.

Questions to Ask Wedding Venues #13

Can we have our rehearsal dinner at NOOR also
Yes! NOOR offers Rehearsal Dinners also. Please feel free to submit your rehearsal dinner inquiry and instantly receive our menus and pricing.

Questions to Ask Wedding Venues #14

What happens if our ceremony is booked for the NOOR terrace but it rains?
By Tuesday of the week of your event, you will need to decide whether you would like to continue your Ceremony outside or move it inside the ballroom where your Reception will be. If you move your Ceremony inside, once the Ceremony is over your guests will go to Cocktail Hour and we will close the ballroom doors to transform your Ceremony to Reception. We have a full hour to flip the room and we bring in a big team to get it done in 45 minutes. See our blog post about a real NOOR wedding where unexpected rain arrived.

Questions to Ask Wedding Venues #15

Can you accommodate special diets?
Yes, please let your Event Manager know by your Final Meeting which is 14 days prior to your wedding, so our kitchen and team can prepare. We have menu options for vegetarian, vegan, gluten free, dairy-free, halal and kosher.

Questions to Ask Wedding Venues #16

Are there any decor restrictions?
The use of glitter, confetti, seeds, streamers, pearls, bubbles, beaded necklaces and any round/hard objects are strictly prohibited at NOOR for the purpose of decoration. For the safety of your guests, use of rose petals or rice within the venue are not allowed. Absolutely nothing may be attached to walls or ceilings. The use of tape, wire, staples, nails, tacks, glue, and similar damaging items are strictly prohibited from use on all surfaces at NOOR. Gaffer tape is approved for concealing and securing cables on the floors at NOOR.

Questions to Ask Wedding Venues #17

Does NOOR have a partnership with nearby hotels?
We have five hotels in walking distance, from one block to four blocks away: Sheraton, Hilton, Courtyard Marriott, Marriott Residence Inn and Westin. Our wedding couples can mention they are getting married at NOOR so they will receive a group rate when blocking off rooms.

Questions to Ask Wedding Venues #18

What parking options are there?
NOOR offers three great parking options:

  1. Your guests can park on Marengo in the five level parking structure and walk over the bridge and they are right at NOOR. Parking here is $9.00 per car, but NOOR validates everyone’s parking ticket as they leave, so parking becomes $6.00 per car.
  2. You can let us know how many validation tickets you need (one per car) and we purchase them through the Paseo two weeks in advance, so as your guests are leaving, your Coordinator passes out the validation tickets so none of your guests have to pay for parking. The pre-paid validation tickets are $8.00 per car. When leaving the garage your guest will first put in the ticket they received when parking followed by their validated ticket if you purchased $8.00 validation tickets. I suggest dividing your guest list in half as some guests will come in a group with their family, other with Uber and some will walk from the nearest hotel, the Sheraton, which is one block away.
  3. You can host valet for your guests which is $800 for the first fifty (50) cars and $15.00 per additional car.

Questions to Ask Wedding Venues #19

How many hours do our Vendors get for set-up and breakdown?
We offer three hours of complimentary setup for your vendors to load-in and setup.

Questions to Ask Wedding Venues #20

Do you currently have any promotions on your wedding packages?
Yes! We are currently running a summer promotion on our all inclusive wedding packages designed to take the stress out of planning your wedding. Book your wedding now and automatically qualify.

PHOTO CREDITS
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Our post photo features the work of Wenfloral Design Studio | Jimmy Bui Photography | Martin V Photography | Lin & Jirsa | Wife of the Party | Simply Unforgettable Events | Happen | White Sakuras

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We hope these questions to ask wedding venues have been useful! If you’re interested in booking NOOR for your wedding contact us through our inquiry form. You will receive a confirmation email containing our menus and pricing.

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